Flash Pack — T&C Assessment Tool

Cancellation & Transfer Assessment

T&C rules applied automatically · View T&Cs ↗

Select request type to begin

Booking Data

Booking ID & Date For reference only

Tour Price & Amount Paid

Outstanding Balance

Departure

Original Departure Date

This booking was previously transferred to a different departure

Transferred Departure Date

Cancellation tiers are calculated against the original departure date per Flash Pack T&Cs — not the transferred date.

⏱ Cancellation Request Date & Time

The moment the customer submitted the request — this is the T&C reference date.
Not when CX opens the task or Finance processes the refund.

Booking Data

Booking ID & Tour Price

Departure Dates

Original & Requested New Departure

Previous Transfers on This Booking

✏️ Business Override Not applied

▶ expand

Reason & Approved Amount

Approved By & Date

Notes

System Calculation (T&Cs)

$—

Refund per Flash Pack T&Cs

Approved Outcome

$—

Reason not selected

Assessment Output

Finance › Cancellations & Refunds

Run an assessment to generate the Asana task output.